IBPS Clerk Recruitment 2026 (CRP CSA-XVI) notification has been released for 11,403 Customer Service Associate (Clerk) vacancies in participating public sector banks.

Common Recruitment Process CRP CSA-XVI

IBPS Clerk Recruitment 2026 Notification Out – Apply Online for 11,403 CSA Posts

The Institute of Banking Personnel Selection has opened online registration for Customer Service Associate posts in participating public-sector banks. Eligible graduates can apply online from 1 August to 21 August 2026.

Vacancies: 11,403 Post: Customer Service Associate Qualification: Graduation Last Date: 21 August 2026

IBPS Clerk Recruitment 2026: The Institute of Banking Personnel Selection has released the detailed notification for the Common Recruitment Process for Customer Service Associates, identified as CRP CSA-XVI. The post was traditionally known as IBPS Clerk and continues to represent clerical-cadre recruitment in participating public-sector banks.

The recruitment process is being conducted for indicative vacancies of the 2027–28 financial-year cycle. Based on the state and category-wise vacancy tables, a total of 11,403 Customer Service Associate vacancies are available across participating banks. Candidates must apply for vacancies in only one State or Union Territory and should possess proficiency in the prescribed local language.

Online registration, fee payment and submission of the application form started on 1 August 2026. Eligible candidates must complete the process by 21 August 2026. Selection will be carried out through an online Preliminary Examination followed by an online Main Examination. No interview is conducted for this clerical-level recruitment.

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Important application rule: A candidate can apply for vacancies in only one State or Union Territory. The selected State, examination language and local language requirement should be checked carefully before final submission.

i IBPS Clerk Recruitment 2026 Overview

IBPS
Recruiting Organisation Institute of Banking Personnel Selection
CSA
Post Name Customer Service Associate
XVI
Recruitment Cycle CRP CSA-XVI
11K
Total Vacancies 11,403 Posts
11
Participating Banks 11 Public-Sector Banks
GR
Qualification Bachelor’s Degree
20
Minimum Age 20 Years
28
Maximum Age 28 Years
21
Application Last Date 21 August 2026

D IBPS Clerk 2026 Important Dates

Recruitment Event Official Schedule
Detailed notification release 1 August 2026
Online registration starting date 1 August 2026
Last date for online registration 21 August 2026
Application fee payment period 1 August to 21 August 2026
Pre-examination training As notified by IBPS
Preliminary examination October 2026
Preliminary examination result November 2026
Main examination December 2026
Provisional allotment Expected during 2027
Candidate advice: Complete registration several days before the deadline. IBPS may not extend the final date because of payment failure, browser issues or heavy traffic on the application portal.

V IBPS Clerk Vacancy 2026

The CRP CSA-XVI notification includes indicative State, Union Territory, bank and category-wise vacancies. The combined total based on the notified vacancy tables is 11,403 Customer Service Associate posts.

Recruitment Detail Vacancy Information
Post Customer Service Associate
Common name IBPS Clerk
Recruitment process CRP CSA-XVI
Indicative national total 11,403 vacancies
Vacancy distribution State, Union Territory, bank and category-wise
Vacancy cycle 2027–28
Vacancies are indicative and may be revised by participating banks. A candidate should check the official State and category-wise table before selecting the application location.

B Participating Public-Sector Banks

Customer Service Associate vacancies may be available in the following participating public-sector banks, subject to State-wise requirements and subsequent vacancy updates.

Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab National Bank
Punjab & Sind Bank
UCO Bank
Union Bank of India

E IBPS Clerk Eligibility Criteria 2026

Nationality

The applicant must satisfy the citizenship or nationality conditions prescribed in the detailed IBPS notification.

Educational Qualification

A Bachelor’s degree in any discipline from a recognised university or an equivalent qualification recognised by the Central Government is required.

Result Declaration

The candidate must possess a valid marksheet or degree certificate showing that graduation was completed by the prescribed eligibility date.

Computer Literacy

Operating and working knowledge of computer systems is mandatory. The candidate should possess a computer certificate, diploma, degree or have studied computer or information technology as a subject.

Local Language

The candidate should be able to read, write, speak and understand the prescribed official language of the State or Union Territory applied for.

One State or UT Rule

A candidate can apply for vacancies in only one State or Union Territory under CRP CSA-XVI.

A IBPS Clerk Age Limit 2026

The general age limit for CRP CSA-XVI is 20 to 28 years as of 1 August 2026. A candidate should have been born not earlier than 2 August 1998 and not later than 1 August 2006, with both dates included.

Age Condition Requirement
Minimum age 20 years
Maximum age 28 years
Age calculation date 1 August 2026
Earliest eligible birth date 2 August 1998
Latest eligible birth date 1 August 2006

Upper-Age Relaxation

Category Age Relaxation
Scheduled Caste and Scheduled Tribe 5 years
Other Backward Classes – Non-Creamy Layer 3 years
Persons with Benchmark Disabilities 10 years
Eligible Ex-Servicemen As per the notified rules
Widows, divorced women and legally separated women As per category and notification conditions
Persons affected by the 1984 riots 5 years
Candidates claiming age relaxation must produce valid category and supporting certificates in the prescribed format when requested by IBPS or the allotted bank.

IBPS Clerk Application Fee 2026

Applicant Category Application Fee or Intimation Charge
SC, ST, PwBD, ESM and DESM candidates ₹175
All other candidates ₹850
Bank transaction charges for online payment, where applicable, must be paid by the candidate. The fee is generally non-refundable after successful payment.

S IBPS Clerk Salary and Pay Scale

Customer Service Associates are appointed under the clerical pay scale applicable in participating public-sector banks. The notified pay scale starts at ₹24,050 and progresses through annual increments up to ₹64,480.

Salary Component Details
Starting basic pay ₹24,050
Maximum basic pay in the scale ₹64,480
Dearness allowance Payable according to prevailing banking-industry rates
House-rent allowance Depends on posting location
Other benefits As applicable under the participating bank’s service rules
The actual gross and in-hand salary will vary according to the allotted bank, posting city, allowances, deductions and the prevailing wage settlement.

S IBPS Clerk Selection Process 2026

1

Preliminary Examination

Eligible applicants will first appear in an online objective Preliminary Examination covering English Language, Numerical Ability and Reasoning Ability.

2

Main Examination

Candidates shortlisted from the Preliminary Examination will appear in the online Main Examination. Main-examination marks are used for final merit and provisional allotment.

3

Local Language Proficiency

The allotted bank may verify the candidate’s proficiency in the prescribed local language. Failure to demonstrate the required language ability can affect appointment.

4

Provisional Allotment

Candidates are provisionally allotted to participating banks according to Main Examination merit, State or UT vacancies, category, preferences and administrative requirements.

5

Document and Eligibility Verification

The allotted bank will verify educational, age, category, identity, computer-literacy and local-language documents before appointment.

There is no interview stage in the IBPS Customer Service Associate recruitment process. Final merit is primarily based on Main Examination performance, subject to fulfilment of all eligibility conditions.

P IBPS Clerk Preliminary Exam Pattern

Test Questions Marks Time
English Language 30 30 20 minutes
Numerical Ability 35 35 20 minutes
Reasoning Ability 35 35 20 minutes
Total 100 100 60 minutes
Candidates must qualify in each test according to the cut-off decided by IBPS. Preliminary Examination marks are used for shortlisting and are not normally added to the final merit score.

M IBPS Clerk Main Exam Pattern

Main Examination Test Questions Marks Time
General or Financial Awareness 40 50 20 minutes
General English 40 40 35 minutes
Reasoning Ability 40 60 35 minutes
Quantitative Aptitude 35 50 30 minutes
Total 155 200 120 minutes
Negative marking: A penalty of one-fourth of the marks assigned to a question is generally applied for each incorrect objective answer. No penalty is applied to questions left unanswered.

D Documents Required for IBPS Clerk Application

Recent passport-size photograph
Candidate’s signature
Left-thumb impression
Handwritten declaration
Live photograph or webcam image, if required
Valid mobile number and email address
Aadhaar, PAN or another valid identity document
Graduation marksheets and degree certificate
Computer-literacy certificate or academic proof
Category certificate, where applicable
Disability certificate, where applicable
Ex-serviceman documents, where applicable

H IBPS Clerk Handwritten Declaration

Candidates must write the declaration personally in English on plain white paper using black or blue ink and upload a clear scanned image in the prescribed format. The declaration should not be written in capital letters.

“I, __________, hereby declare that all the information submitted by me in the application form is correct, true and valid. I will present the supporting documents as and when required.”
Replace the blank space with the candidate’s name. A declaration written by another person, typed on a computer or uploaded in an incorrect format may lead to rejection.

How to Apply Online for IBPS Clerk Recruitment 2026

1

Visit the IBPS Website

Open the official Institute of Banking Personnel Selection website and select the CRP Customer Service Associate section.

2

Open CRP CSA-XVI

Select the notification and online-application link for the Common Recruitment Process for Customer Service Associates-XVI.

3

Complete New Registration

Enter your name, mobile number and email address to generate a provisional registration number and password.

4

Select the State or Union Territory

Choose the State or Union Territory carefully because a candidate can apply for only one location under this recruitment process.

5

Enter Personal and Academic Details

Fill in identity, category, address, graduation, computer-literacy and local-language details exactly as shown in official documents.

6

Upload Required Images

Upload the photograph, signature, thumb impression, handwritten declaration and any additional image required by the portal.

7

Preview the Application

Check the selected State, category, spelling, date of birth, qualification and uploaded documents before final submission.

8

Pay the Application Fee

Complete the online payment using the available card, net-banking, UPI or other supported payment method.

9

Download the Submitted Form

Save the final application form and electronic payment receipt for future examination and document-verification requirements.

! Important Instructions for Applicants

Apply for only one State or Union Territory
Check the prescribed local language before applying
Enter the name exactly as shown on official documents
Use an active mobile number and email address
Upload clear images in the prescribed dimensions
Do not submit multiple applications unnecessarily
Retain the registration number and password
Keep the application and payment receipt safely
Produce original documents when requested
Regularly check the IBPS website for notices

L IBPS Clerk Recruitment 2026 Important Links

? IBPS Clerk Recruitment 2026 FAQs

How many vacancies are available in IBPS Clerk Recruitment 2026?
The CRP CSA-XVI state and category-wise vacancy tables contain a combined total of approximately 11,403 Customer Service Associate vacancies.
When did the IBPS Clerk 2026 application start?
Online registration started on 1 August 2026.
What is the last date to apply for CRP CSA-XVI?
The last date for online registration and fee payment is 21 August 2026.
What qualification is required for IBPS Clerk?
A Bachelor’s degree in any discipline from a recognised university or an equivalent qualification is required. Computer literacy is also mandatory.
What is the IBPS Clerk age limit?
The general age limit is 20 to 28 years as of 1 August 2026. Reserved-category candidates may receive upper-age relaxation according to the notification.
Is Customer Service Associate the same as IBPS Clerk?
Yes. Customer Service Associate is the official title currently used for the clerical-cadre post commonly called IBPS Clerk.
Is there an interview in IBPS Clerk recruitment?
No. The selection process consists of the Preliminary Examination, Main Examination, local-language requirements and subsequent eligibility verification by the allotted bank.
Can a candidate apply for more than one State?
No. A candidate can apply for vacancies in only one State or Union Territory under CRP CSA-XVI.
What is the IBPS Clerk application fee?
The fee is ₹175 for eligible SC, ST, PwBD, ESM and DESM candidates and ₹850 for other applicants, excluding applicable transaction charges.

Disclaimer

This article has been prepared for educational and recruitment-information purposes using the official IBPS CRP CSA-XVI notification and advertisement. Vacancies are indicative and may be revised by participating banks. Candidates must read the complete notification, verify State-wise vacancies, local-language requirements, eligibility, examination instructions and document formats on the official IBPS website before applying. IBPS may issue corrigenda or schedule changes through official notices.

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